Maintain current contact details

1.17 Identity and Access Management (AWS CIS Benchmark).


Ensure email and telephone details for AWS accounts are current and map to more than one individual in your organization.

AWS will use these details to contact the account owner if any activity is judged to be in breach of the Acceptable Use Policy or determined to be indicative of likely security compromise by the AWS Abuse team.

Since an AWS account supports a number of contact details, it is strongly recommended that organizations maintain contact details for more than just a single individual. This is because circumstances may arise where that individual is unavailable.

Email contact details should point to a mail alias that forwards emails to multiple individuals within the organization. Where feasible, phone contact details should point to a PBX hunt group or another call-forwarding system.

This activity can only be performed via the AWS Console, with a user who has permission to read and write Billing information (aws-portal:*Billing ):

Establish current contact details via the AWS Management Console

Step 1. Log in to the AWS Management Console and open the Billing and Cost Management console at

Step 2. In the navigation bar, choose your account name, and then click on My Account.

Step 3. On the "Account Settings" page, next to "Account Settings" click on Edit.

Step 4. Next to the field that you need to update, click on Edit.

Step 5. After you have entered your changes, click on Save changes.

Step 6. After you have made your changes, click on Done.

Step 7. To edit your contact information, under "Contact Information" click on Edit.

Step 8. For the fields that you want to change, type your updated information, and then click on Update.